Welcome to Rani Wood Store. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Our Products

We specialize in wooden furniture and decorative wooden products designed to bring style, functionality, and lasting quality to your home or workspace.

We strive to display our products as accurately as possible. However, because wood is a natural material, variations in grain, texture, color, and finish are normal and make every piece unique. Product colors may also appear slightly different depending on your screen settings.

3. Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR).

We reserve the right to update product prices, offers, or promotions without prior notice. Once an order has been confirmed, the agreed price will remain unchanged unless both parties agree otherwise.

4. Orders

Orders are subject to confirmation and product availability.

We reserve the right to cancel or refuse any order due to pricing errors, incorrect information, suspected fraudulent activity, or product unavailability. If payment has already been received, an appropriate refund will be processed.

5. Custom Orders

Customized furniture and personalized wooden products are made according to customer requirements.

Once production has started, custom orders cannot be cancelled or modified unless agreed upon by both parties. Delivery timelines for custom products may vary depending on the design and manufacturing process.

6. Shipping & Delivery

We deliver our products across Pakistan.

Estimated delivery times are provided for guidance only and may vary due to production schedules, courier services, weather conditions, or other unforeseen circumstances. We will always do our best to deliver your order as quickly as possible.

7. Inspection Upon Delivery

Customers are encouraged to inspect their order upon delivery.

If your package appears damaged, incomplete, or incorrect, please notify us within 48 hours of receiving your order so we can investigate and provide a suitable solution.

8. Returns & Exchanges

Returns and exchanges are accepted only for eligible products in accordance with our Return Policy.

Customized or made-to-order products cannot usually be returned or exchanged unless they arrive damaged or there is a manufacturing defect.

9. Warranty

Warranty coverage, where applicable, applies only to manufacturing defects under normal residential use.

The warranty does not cover normal wear and tear, accidental damage, misuse, improper assembly, water damage, exposure to excessive sunlight, or damage caused by incorrect maintenance.

10. Intellectual Property

All content on this website, including text, product descriptions, photographs, graphics, logos, and designs, is the property of Rani Wood Store unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate contact and delivery information.
  • Ensure someone is available to receive the delivery.
  • Use our products according to their intended purpose.
  • Follow any care instructions provided with the product.

12. Limitation of Liability

While we are committed to delivering quality products and excellent service, Rani Wood Store shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product in question.

13. Privacy

Your personal information is handled responsibly and is used only for processing orders, customer support, and improving our services. Please review our Privacy Policy for more information about how your data is collected and protected.

14. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice. Any changes become effective immediately upon publication on this website.

We encourage customers to review this page periodically to stay informed of any updates.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through our website or our official Facebook page.

Thank you for choosing Rani Wood Store. We appreciate your trust and look forward to serving you with quality wooden furniture and home décor products.